Hyatt Place Austin Downtown

Breakfast buffet was wonderful, staff attentive and accommodating. All areas of the hotel inside and outside were very clean. The entire atmosphere of the hotel was one of peaceful calm. It was evident that all staff were trained to give excellent customer service, as they were very polite, kind, and helpful. The central location allowed for easy walking to your pick of cafes, restaurants, and bars. We did not rent a car and we love to walk distances, so we even trekked up to the Blanton Art Museum, the U. of Texas campus, the TX State House and Capital Mall, as well as the beautiful Austin Public Library, the Austin Visitor's Center, the Oh Henry House and the Ann and Roy Butler Trail along Lady Bird Lake. On the few days that it was too hot to walk all the way back, we took an Uber or Lyft. Front desk staff were very patient with questions and helpful with advice about places to go and things to do in the area. We were VERY pleased with our stay. Our 7th floor room was quiet and we loved the view.

Great walkable location, good complimentary breakfast, overall nice clean hotel

The front desk staff provided exceptional service from the moment I arrived, handling my early luggage storage and post-checkout bags seamlessly, securely, and free of charge. Their accommodating attitude and helpfulness with information about the hotel and area were much appreciated. The elevators were prompt and not crowded, while the breakfast offered a great variety of hot and cold food, with fresh coffee and ample seating. Overall, everything was clean and well-maintained, leaving a strong impression and ensuring I will stay again.

The breakfast food was good quality (steel cut oatmeal, whole grain bread, freshly cut fruit.) But exactly the same stuff every day. We were there for 6 days. Staff were helpful and friendly. The room was cleaned well daily. The location is excellent within walking distance of many restaurants, music venues, and funky places. The capitol bridge with the roosting bats is only 3 blocks away.

The location of the hotel was very close to the convention center. The room was quiet, comfortable and clean, daily cleaning was good. My room was at 17th floor with a beautiful city view.